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Delete your account and data

Last updated: October 11, 2026

You can delete your Flamico account and all the data linked to it at any time. You don’t need to give a reason, and we won’t try to talk you out of it.

Option 1: in the app (fastest)

  1. Open Flamico and tap Settings.
  2. Tap Account, then Delete account.
  3. Confirm. If you locked Flamico with Face ID or a passcode, you’ll be asked to unlock it first.

Your account is deleted immediately from our active systems.

Option 2: by email

If you no longer have the app or can’t open it, email support@flamico.app with the subject “Delete my account”, from the email address linked to your account. If you used Sign in with Apple with a hidden email, send the request from any address and tell us the date you created your account; we may ask a couple of questions to confirm it’s really you. We complete deletion requests within 30 days and confirm by email.

What gets deleted

Your motivational video was never on our servers. It is stored only on your phone and is removed when you delete the app.

What we have to keep

We keep a minimal record of past subscription transactions (for example the date, plan and price, without any of your app content) for as long as tax and accounting laws require, usually up to 7 years. Deleted data disappears from our encrypted backups within 35 days.

Cancel your subscription separately

Deleting your account does not cancel your subscription, because Apple and Google handle billing. To stop future charges:

Delete only part of your data

You can also keep your account and delete only some data: individual Mico memories or conversations in Settings → Mico → Memory, notes from your Progress screen, or your partner in Settings → Partner. Read more in our Privacy Policy.